customer stories

For the promotion of King & Kong, Telenet's mobile subscription packages, communications agency TBWA group came up with an innovative idea: let the sales booth show up directly in the browser of potential customers and allow them to video chat with a Telenet employee.

Telenet King & Kong - Live Video ChatOn a campaign day, visitors to the site of newspaper Het Niewsblad would see a King & Kong banner, including a pre-recorded video of a sales agent asking them if they wanted to video chat. Upon clicking, a new panel would appear in the browser, showing four Telenet employees in their booths and allowing site visitors to select one of them for a live video chat.

To this end, Rambla configured and managed a dedicated video chat server with a low-latency live streaming application, to minimize the delay while chatting. The banner images and pre-recorded video where served from the Rambla CDN, in order to ensure a fast and reliable delivery and handle peak loads.

Livestream | Wowza

Today Rambla is hosting "the Non-Stop Rap", a 16-hour non stop live stream of personalized "raps". The campaign promotes upgraded bandwidth capacity for Telenet's so called "Fibrenet" offering. Telenet is the second largest telco operator in Belgium, providing internet over cable to households and business clients.

Telenet rappersAt 8 am this morning the home page of news site "Het Nieuwsblad" was taken over by hip hop musicians and singers, among them well known artists such as Brahim, Leki and De Jeugd Van Tegenwoordig. After clicking on the banner, a viewer lands on the "homie page" where he can enter a friend's name plus a number of keywords, which will then become the subject of a one-minute freestyle "rap". Only seconds later, the video recording of this personalized rap is available in the gallery for on demand viewing.

Advertising agency These Days, who devised this original campaign, and production company MoJuice asked Rambla to take care of the live stream and, more challenging, the real time recording functionality. As one rap is directly followed by another - leaving no time for manual editing and uploading - we came up with a web service which allows a client application to directly record the incoming stream on the Wowza origin server, through simple start and stop commands. As soon as the recording is finished, a second web service pushes the video file to the CDN. In the meantime, our RATS transcoding service generates a couple of thumbnails for the gallery.

Belgian national broadcaster VRT is airing an interactive show geared towards students, offering them brief relief from exam stress through a virtual party. The show can be followed live on VRT's recently launched youth TV channel Op12 and radio station Studio Brussel, which is hugely popular among students and teenagers.

The concept is fairly straightforward: every weekday in June a well-known band and a DJ are invited in the studio to play a short set for a small crowd of student invitees. At the same time, viewers and listeners at home are encouraged to participate through their webcam. A matrix of 12 webcam live streams is mixed in the live feed from the studio, while show host Stijn Vandevoorde talks to this virtual guests in a chat roulette fashion.

Production company Sylvester Productions, who came up with the idea for the show, asked interactive developer GriN and Rambla to take care of the online implementation. GriN built a solid Flash application with three interfaces: one for the students to dial in, one for a moderator in the studio to manage the queue, and a touch screen interface for the show's presenters which allows them to switch between the different webcams for one-to-one or even multi-user chats.

The streaming back-end consists of a set of low latency live streaming applications. The webcam queue and user data are are stored in remote (Flash) Shared Objects on our Wowza servers. Failover is ensured through a second, hot swappable Wowza setup.

Should you be interested in a similar (and if needed tailored) setup, contact Rambla sales.

Livestream | Wowza

For one week, commuters driving along the busy Avenue General Jacques in Brussels could witness a real life billboard with, behind the glass wall, a living room that was being redesigned in a different style every day. At the same time the billboard, part of a promotional campaign for AXA Bank's renovation loan, could be viewed as a livestream in banner commercials and on the AXA campaign site.

Rambla was asked to produce and manage the livestream by communications agency Duval Guillaume Modem. We set up a HD Axis IP camera to film the billboard, with a second one serving as a hot swappable backup. Each camera was configured to broadcast two separate live streams; one high-quality stream for the campaign site and another low-bitrate one to be embedded in various banner ads. Both streams were delivered through our CDN, with load-balancing servers distributing end-user requests to ensure reliability of the livestreams under peak traffic conditions. In addition, the cameras were configured to upload snapshots at regular time intervals, from which a time-lapse video was distilled by our encoding service at the end of each day.

Below is an impression of the campaign, courtesy of tvbrussel :

Livestream

Focus WTV - Regionale Media MaatschappijRMM (Regionale Media Maatschappij), operator of the regional TV broadcaster Focus WTV and Picstory media productions, has been a long time Rambla customer, relying on us for transcoding and media delivery for its web tv channel kusttv.be and focus-wtv.tv.

Their online video workflow is a fine example of how a media company can deliver in-house created news stories almost instantaneously. Video editors simply drop a reportage in a transcoding hotfolder, after which our web services take care of encoding to several formats and creating thumbnails. As soon as the encoded media is ready for viewing, metadata is exported to the website's back-end and the content manager is notified he needs to complete the title and summary, and publish the item.

Earlier this year RMM launched a completely overhauled website, built and designed by Nascom and powered by the ubiquitous open source CMS Drupal.

For the video player RMM turned to Rambla, with a set of well-defined requirements: support for mobile devices and advertising pre-rolls, and easily embeddable on partner web sites.

The Rambla developers came up with a solution that is built around the well-known Jeroen Wijering FLV player, supporting both Flash based devices and platforms, as well as the latest generation of smartphones and tablets which have built-in support for HTML5 video. Video is delivered as a segmented HTTP stream, using Apple's HTTP Live Streaming protocol (commonly known as “HLS”). Quality of the stream adapts to bandwidth conditions, in a way that's completely transparent to the end-user.

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